Tk565's Terms and Conditions — a complete guide to using the service

tk565 is an internationally licensed online gaming and betting platform. These Terms and Conditions ("Terms") apply to all services provided through the tk565 website and mobile application.

Definitions of key terms used in this document are provided below:

• "Platform" refers to the tk565 website (tk565.app) and mobile application.
• "Member" refers to any individual registered on tk565.
• "Account" refers to a member's personal gaming account.
• "Wallet" refers to the virtual balance held in a member's account.
• "Bonus" refers to any promotional benefit offered by tk565.

By using tk565's services, you confirm that you have read, understood, and fully accepted these terms and conditions.

Certain basic requirements must be met to open an account with tk565. Failure to comply with these requirements entitles tk565 to suspend or close the account at any time.

• Each person may register only one account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be completely accurate. Providing false information will result in immediate account closure.
• tk565 may request KYC (Know Your Customer) documents at any time for identity verification. Failure to provide the required documents may result in withdrawals being placed on hold.
• Keeping your account password secure is your own responsibility. Sharing login credentials with anyone else is strictly prohibited.
• Operating an account on behalf of another person or transferring an account to a third party is strictly prohibited.

All transactions on tk565 are fast and fully secure. We support both mobile banking and net banking. Every transaction is protected by SSL encryption.

• Withdrawals can only be made to the same payment method used for the deposit.
• Bonus funds can only be withdrawn after the specified wagering requirements have been met.
• Withdrawals above BDT 10,000 will not be processed without a completed KYC.
• tk565 reserves the right to hold any transaction if money laundering or fraudulent activity is suspected.

Tk565 regularly offers various bonuses and promotional offers. Each bonus comes with its own terms and conditions, which must be read before claiming.

• Each bonus offer may be claimed only once per member.
• Bonus validity is typically 7–30 days. Bonuses will be forfeited if wagering is not completed within the validity period.
• Placing bets with your real balance while a bonus is active may result in the bonus being voided — please check the specific terms of each offer.
• Bonus abuse (e.g., claiming bonuses across multiple accounts, using bots) will result in account forfeiture.
• tk565 reserves the right to modify or cancel any bonus offer at any time.

All games on tk565 are powered by third-party certified RNG (Random Number Generator) technology, ensuring complete fairness and transparency. Should a technical error occur in any game, tk565 reserves the right to void that round.

• All game outcomes are determined by RNG and cannot be influenced by anyone.
• If a game is disconnected due to network issues, the result will be determined based on the data saved on the tk565 server.
• The use of any automated software, bots, or hacking tools is strictly prohibited and will result in account termination.
• The dealer's decision is final in Live Casino games. In the event of a technical error, the decision of management shall be binding.
• If a match is cancelled in Sports Betting, the stake for that bet will be refunded.

Tk565 is a firm believer in responsible gaming. We want all our members to enjoy gaming as entertainment, not let it become a problem.

• Each member can set their own deposit limits, betting limits, and session time limits.
• The self-exclusion feature allows you to pause your account at any time for 7, 30, or 90 days, or permanently.
• No one under the age of 18 may use our platform. Accounts suspected of being underage will be closed immediately.
• If signs of gaming addiction are identified, our support team is on hand to provide help and guidance.

Tk565 may suspend or permanently close an account without notice for any of the following reasons:

• Multiple Accounts
• Providing false or forged identity information
• Bonus Abuse or Manipulation
• Use of automated bots or hacking software
• Suspected Money Laundering or Fraud
• Operating an Account Under the Age of 18
• Harassment or harmful behavior toward other members on the platform

Members may also contact our support team at any time to request the closure of their own account.

Tk565 takes the security of your personal information very seriously. We never sell or share your data with any third party.

• All personal data is protected through SSL encryption.
• Payment information is processed in accordance with PCI DSS standards.
• No information is shared except where required by law or requested by a regulatory authority.
• You may contact us to request a correction or deletion of your personal data.

If you have a complaint or dispute, please contact our support team in the first instance. We typically resolve all complaints within 48 hours.

• In the event of a dispute over gaming results, server logs shall be treated as the final and conclusive evidence.
• Members may appeal any decision made by tk565 to the relevant licensing authority.
• The amount in dispute may be frozen during the resolution process.

Tk565 reserves the right to modify, update, or revise these terms and conditions at any time. Members will be notified via email or an on-platform notice before any changes take effect.

• Updated terms will take effect 7 days after publication.
• Continued use of our services after the updated terms take effect will be considered acceptance of the new terms.
• The date of the latest update to these terms will always be displayed at the top of this page.